At TemplateStudio, we aim to provide high-quality AI-generated promotional designs. Please read our refund policy carefully before making a purchase.
All products and services offered are digital. Once a design is generated or credits are used, the service is considered delivered.
Refunds will not be provided once the service has been used or any design has been generated.
If you are charged more than once due to a technical error, we will process a refund after verification.
If payment is deducted but service is not delivered, please contact us. After verification, credits will be added or a refund may be issued.
Approved refunds are processed within 5–7 business days depending on your payment provider.
For refund-related queries, email us at support@templatestudio.pro with your payment details.
We reserve the right to modify this policy at any time. Continued use of the platform indicates acceptance of updated policies.